# What should I do if I can’t receive SMS?

Mobile phone network congestion may result in failure to receive the SMS verification code. Please wait 30 minutes and try again. Additionally, you can check by following these steps:&#x20;

* Please confirm the signal condition of your mobile phone. If the signal is unstable, please move your mobile phone to a location with good signal
* Turn off the blacklist or other functions that block text messages on your mobile phone
* Restart cellphone
* Try the voice verification code
* To reset mobile phone verification, please refer to the specific operation guide: "How to reset mobile phone two-step verification".
